The Tug Rescue Tool Co. LLC Promise:
Each and every tool we produce is quality checked during the fabrication process and prior to being shipped. We will not sell or ship any tool that I, Brian, would not carry on the job myself.
I/We stand behind each and every tool we produce, and our tools will always be Made in America.
My personal promise/guarantee is that if any of our tools does not perform as represented on the Tug Rescue Tool Co. LLC website, Contact Us and I will personally deal with the situation so that you are 100% satisfied with the outcome.
The Tug Rescue Tool is designed to assist rescue personnel with vehicle extrication events.
The Tug Rescue Tool Co. LLC does not warrant or assume any legal liability or responsibility for the user’s actions once the tool has been purchased. The user shall determine the suitability of the product(s) for his or her intended use and shall assume all risk and liability forthwith.
You agree that you will use the purchased merchandise in a safe and lawful manner, consistent with all applicable laws, statutes, recognized safety practices, rules and regulations. In addition, emergency services personnel should adhere to your department’s standard operating guidelines (SOGS) and/or standard operating procedures (SOPS) in regard to work on extrication events and/or the emergency scene.
When working around/near an energized electrical source, wiring, or on the emergency scene, never use the Tug Rescue Tool in close proximity to an energized electrical source of any kind.
~ SERIOUS INJURY OR DEATH MAY OCCUR ~
Always wear the proper personal protective equipment (PPE) when using the Tug Rescue Tool ~ full turnouts (protective coat and pants), gloves, eye protection and helmet.
Do not use The Tug Rescue Tool in any way that contradicts recognized safety practices or your department’s standard operating guidelines (SOGS) or standard operating procedures (SOPS).
Thank you for adhering to the contents of this Disclaimer.
The Tug Rescue Tool Co. LLC
Our website address is: https://emergencyrescuetools.com.
We collect information about you during the checkout process on our store.
- Products you’ve viewed: we’ll use this, for example, to show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Visitor comments may be checked through an automated spam detection service.